Terms and Conditions for Mistleaf Treats Online Platform

Welcome to Mistleaf Treats. These Terms and Conditions govern your use of our online platform and the services we provide, including custom-designed cakes, rainforest-themed patisserie, canopy-inspired desserts, specialty coffees and teas, event catering, and baking classes.

1. Acceptance of Terms

By accessing or using our online platform, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Provided

Mistleaf Treats offers a variety of products and services, including:

All products and services are subject to availability and may be modified or discontinued at our discretion without prior notice.

3. Orders and Payments

When placing an order through our online platform, you agree to provide current, complete, and accurate purchase and account information. All prices are listed in Australian Dollars (AUD) unless otherwise specified. Payment must be made in full at the time of order or as otherwise agreed for specific catering or custom orders. Prices for our products are subject to change without notice.

4. Cancellations and Refunds

Cancellation policies vary depending on the product or service. Specific details regarding cancellations and refunds for custom cakes, catering, and baking classes will be provided at the time of booking or inquiry. Generally, a minimum notice period is required for cancellations to be eligible for a partial or full refund. Please contact us directly for specific details regarding your order.

5. Custom Orders and Specifications

For custom-designed cakes and catering, we strive to meet all design specifications and dietary requirements as discussed. Any changes to orders must be communicated in writing and may incur additional charges or affect delivery timelines. We reserve the right to decline any custom order that we deem inappropriate or unfeasible.

6. Intellectual Property

All content on this online platform, including text, graphics, logos, images, and culinary designs, is the property of Mistleaf Treats or our content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written consent.

7. Limitation of Liability

Mistleaf Treats will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or other intangible losses, resulting from your access to or use of, or inability to access or use, our services or online platform.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland in relation to any dispute arising out of or in connection with these Terms and Conditions.

9. Contact Information

If you have any questions about these Terms and Conditions or our services, please contact us: